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How LandingAI Supports Compliance Audits

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Compliance auditors reviewing document AI deployments ask four questions that generic extraction tools cannot answer: where did each extracted value originate in the source document, what access controls govern the system, what independent certifications has the vendor completed, and what happens to documents after processing. LandingAI Agentic Document Extraction (ADE) produces verifiable artifacts for each of these questions by design.

Traceable Output: Visual Grounding per Extracted Field

ADE grounds every extracted value to its precise location in the source document, linking each value to the page and region it came from through visual grounding.

Every extracted value carries a reference back to its source location in the parsed document, which serves three audit functions:

  • It creates a verifiable link between AI-generated outputs and source documents, eliminating untraceable "black box" extraction.
  • It supports spot-check review workflows where auditors verify a sample of extractions against their page-level origins.
  • It provides the citation evidence required in regulated workflows where extracted data drives downstream decisions, such as know-your-customer conclusions or prior authorization approvals.

For a deeper treatment, see how ADE makes every extraction defensible.

Attestation and Signature Detection for Compliance Review

ADE identifies signatures, stamps, and seals as distinct elements in the parsed output, each grounded to its location on the page. In regulated workflows where document authenticity depends on verifying that the correct parties signed or stamped a document, this detection supports automated verification and maintains a clear audit trail without manual review of every page.

Vendor-Side Audit Infrastructure

LandingAI maintains platform-level infrastructure that supports both internal audit responses and customer compliance reviews, documented on the Security and Compliance page.

Immutable audit logs. LandingAI maintains immutable records of critical user and system activity across the platform, actively monitored by the security team. Audit logs support the customer's obligation to demonstrate third-party oversight, a requirement under the General Data Protection Regulation (GDPR) Article 28 and HIPAA Business Associate Agreement (BAA) terms.

Role-Based Access Control (RBAC). Granular permissions assigned per user and group through Organizations and Members settings limit which personnel can submit documents or retrieve extraction results. RBAC configuration is a standard control point in SOC 2 vendor assessments.

SOC 2 Type II audit report. LandingAI has completed an independent SOC 2 Type II audit against the AICPA trust services criteria for security, availability, and confidentiality. SOC 2 Type II covers a defined audit period, not a point-in-time snapshot, which is the artifact format required in enterprise security questionnaires and data protection impact assessments (DPIAs). The report is available through the Trust Center.

Data Handling Controls as Audit Scope Reducers

LandingAI's Zero Data Retention (ZDR) option reduces the document storage audit surface: when the ZDR option is enabled for your account, customer data is not persisted beyond processing, and this coverage applies across the entire platform including all subprocessors.

Because customer data is not persisted beyond processing, there is no retention period to audit and no deletion workflow to evidence for ZDR-enabled workloads. ZDR is available on Team and Enterprise plans in both the US and EU regions, with a separate setting controlling whether ZDR also applies to the Playground. Encryption standards apply uniformly regardless of ZDR status: TLS 1.2 or higher in transit and AES-256 at rest for non-ZDR configurations.

Compliance Certifications as Third-Party Evidence

LandingAI ADE holds three compliance certifications, each verifiable through the Trust Center.

SOC 2 Type II. Independent third-party audit covering security, availability, and confidentiality over a defined period; the standard evidence artifact for vendor security questionnaires and DPIAs.

GDPR. LandingAI is compliant with GDPR. A dedicated EU region on AWS Ireland provides data residency within EU borders for workloads subject to data localisation requirements.

HIPAA. Supports processing Protected Health Information (PHI) with ZDR enabled and a signed Business Associate Agreement in place, on Team and Enterprise plans.

EU-US Data Privacy Framework (in progress). Certification governing transatlantic personal data transfers; verify current status at the Trust Center.

For the full picture of SOC 2 Type II, GDPR, HIPAA, ZDR, and BAA together, see LandingAI ADE security and compliance.

Audit Evidence Map

Audit RequirementADE Evidence ArtifactSource
Field-level extraction traceabilityPage and location grounding linking each extracted value to its source regionExtract response
Document authenticity verificationSignature, stamp, and seal detection with page groundingParse response
Vendor access control evidenceRBAC configuration; SSO integration; immutable audit logsSecurity and Compliance; Organizations and Members
Third-party vendor certificationSOC 2 Type II audit report; GDPR and HIPAA documentationTrust Center
Data retention and deletion evidenceZDR option confirming customer data is not persisted beyond processing across all subprocessorsZDR documentation
PHI processing complianceBAA plus ZDR configuration on Team plan and aboveZDR documentation
EU data residency confirmationEU region deployment on AWS Ireland; data processed within EU bordersEU documentation

FAQ

What specific output does LandingAI ADE produce that supports an audit review?

ADE links every extracted value to its source location in the parsed document, recording the page and region each value came from. This field-to-source grounding lets auditors verify that any extracted value corresponds to a specific region in the original document.

Is the SOC 2 Type II report available for audit purposes?

Yes. LandingAI's SOC 2 Type II audit report is available through the Trust Center, alongside compliance certifications and security policies. SOC 2 Type II covers a defined audit period rather than a single point in time, which is the format required by enterprise security questionnaires and vendor risk assessments.

Does using ZDR reduce what auditors need to assess for data-at-rest controls?

Yes. When the ZDR option is enabled, customer data is not persisted beyond processing, which removes the retention period and deletion workflow that auditors would otherwise assess for stored document content. This coverage applies across the entire platform including all subprocessors.

Can LandingAI ADE be used in workflows that require HIPAA audit controls?

Yes, on Team and Enterprise plans, with two conditions that must both be met: the ZDR option must be enabled on the account, and a signed Business Associate Agreement must be in place with LandingAI. Without both, ADE is not configured for HIPAA-compliant PHI processing. The BAA process is initiated through Organization Settings after ZDR is enabled.

What should internal audit teams request from LandingAI for a vendor review?

The Trust Center contains the SOC 2 Type II report, compliance certifications, and real-time system status. The Security and Compliance page documents encryption standards, access controls, and data handling policies. For a Data Processing Agreement or Business Associate Agreement, contact LandingAI through the enterprise contact page.